FAQ's
FAQ's
What does the booking fee include?
The booking fee includes travel, set-up, tent, and chef services. Your reserved time is 1.5 hours. For a detailed list of what the booking fee covers, please click on this link.
What does the Sushi Experience include?
Every sushi experience package include the following: Sushi chef (s), travel, tables (only for sushi chefs), napkins, sauces, plates and silver ware. Please pick your desire package by clicking on the link.
What is the minimum/maximum guests I need to have in order to book?
The minimum is 10 and the maximum is 30 guest.
What is the farthest you will travel?
We will travel 60 miles from Aurora.
Is the booking fee refundable?
No, booking fee’s are non-refundable. However, if you need to change a date, please call us or email us.
What places are you able to set-up?
Venues, backyards and garages. We do not go up a flight of stairs.
Cancellation policy
If you need to reschedule your event, you have up-to a week to notify us. Your rescheduled event must be at least 2 weeks in advance. That can be done either email or phone. Booking fee is non-refundable.
What if it Rains?
Pop up tent included only for light rain! We can't cook under hard rain or thunderstorms! Event must be rescheduled or moved to a garage.
What is the dimension of your set-up?
The dimensions of the whole set-up for 1 chef is 10x12 or 10x20 with tent.
What if I do not pay for the dinners two week prior to the event?
If dinners are not paid on time, we can automatically cancel the event.
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